People with visual disabilities who rely on guide dogs are facing a troubling trend of increasing discrimination, according to advocates like The Seeing Eye, a nonprofit that has trained guide dogs for almost 100 years. They say the discrimination ranges from being denied service by drivers of ride-sharing services, refused indoor seating at restaurants and being turned away from hotels.

Last month, The Seeing Eye created a new department focusing on raising awareness and support for guide dog handlers. The goal is to combat discrimination against guide dogs and the people they serve.

“No one can know all of the laws, but it’s about being educated and being willing to take responsibility for the people that you’ve hired to educate them so that they’re not set up to fail, but most importantly, so that people are not discriminated against,” said Melissa Allman, an advocacy and government relations specialist for The Seeing Eye.